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How Waters™ for Business Keeps BPOs Hydrated 24/7 with a 4-Hour SLA

The Business Process Outsourcing (BPO) industry runs on people. With thousands of employees working round-the-clock in shifts, hydration is not just a comfort—it’s a necessity for productivity, wellness, and focus.

But many BPOs face challenges with traditional bottled water solutions:

  • Delivery delays that disrupt supply
  • Bulky gallon storage that clutters offices
  • Inconsistent water quality and hygiene concerns
  • Unpredictable costs that grow with consumption

The Challenge

One of our BPO partners needed a 24/7 reliable hydration solution for their agents. With hundreds of employees across multiple shifts, they couldn’t afford empty dispensers, late deliveries, or questionable water quality. Their management team wanted a service partner who understands SLA commitments just like they do.

The Waters™ for Business Solution

Waters™ for Business introduced its subscription service, a complete hydration solution designed for organizations that run 24/7.

Here’s how we solved their pain points:

Unlimited purified, mineralized, and alkaline water available at all times

Hands-free hot & cold dispensers for safe, hygienic use

Fixed monthly fee — no surprise costs regardless of consumption

All-in maintenance: cleaning, filter replacement, DOH-accredited annual water testing

4-Hour SLA Commitment — guaranteed rapid response when issues arise

No bulky bottles — freeing up space in their office

The Results

Since switching to Waters™ for Business, this BPO:

  • Eliminated delivery delays and storage headaches
  • Provided their agents with continuous hydration—day or night
  • Increased employee satisfaction and wellness, especially for night-shift teams
  • Simplified operational costs with predictable monthly billing
  • Gained peace of mind knowing Waters™ delivers on its 4-hour SLA

In the words of their facilities manager:

“As a BPO, we live by SLAs. Waters™ for Business speaks our language. With their 4-hour SLA, we know our hydration is guaranteed—24/7, no excuses.”

Final Word

For BPOs, hydration is not optional—it’s essential. With Waters™ for Business, you get more than just water—you get a partner that matches your SLA culture and guarantees worry-free hydration for your agents.

👉 Ditch the bottles. Switch to Waters™ for Business today.

Case Study: Why Banks Need Waters™ for Business Subscription